FAQ's
Find quick answers to all your questions.
SHIPPING & RETURNS
How long does shipping take?
Orders are typically delivered within 4-10 business days. Exact shipping costs and delivery times are calculated at checkout. Delays may occasionally occur.
Do you ship to my country?
Yes, we ship to USA, European countries, including the UK, Ireland, Sweden, Norway, Denmark, Germany, and Brazil. Shipping availability and rates are confirmed at checkout. WE DO NOT SHIP TO ASIA.
Are there customs fees?
98% of our orders arrive without customs fees. However, local customs charges may apply depending on your country.
Is shipping free?
We offer free shipping on orders over €75. For orders under this amount, shipping costs will be calculated at checkout.
How do I return a product?
You have 14 days from the delivery date to return your item. Return shipping costs are the customer’s responsibility, and returns should be sent to our designated return address. Contact our support team for instructions.
PROGRAMS & DISCOUNTS
How does the ambassador program work?
Our Ambassador Program is open to everyone! Post photos or videos wearing our shirts, tag us, and share your unique discount code with followers. Ambassadors earn 20% commission on orders placed with their code but cannot use their own code.
What’s the difference between the ambassador and referral programs?
Ambassadors earn 20% commission on referred orders, while the referral program gives referrers a 15% discount but no need to sign up. When a friend makes a purchase, they receive a 10% discount.
Can I get a discount on my first order?
Yes, sign up for our newsletter to receive 10% off your first order.
CLOTHES & SUPPORT
Do you process transactions in my local currency?
Prices displayed on the store reflect the value of the product converted based on the current exchange rate, but all payments are processed in Euro. Currency conversion fees are very low and depend on your payment provider.
What’s the difference between the Baby Tee and Comfort Tee?
The Baby Tee has a shorter, boxier fit, while the Comfort Tee is longer and has a more relaxed fit.
How should I care for my shirts?
Machine wash, iron inside out, and tumble dry on low heat to preserve the print quality and fabric.
How long does it take to get a response from customer support?
Our support team typically responds within 24-72 hours. Contact us.